
Technical Support Engineer
2 days ago
Job Title: Service Desk Expert
We are seeking an experienced Service Desk Expert to join our team.
The successful candidate will be responsible for providing exceptional customer service and technical support to customers via various communication channels including phone, email, chat, and case updates.
This role requires a strong understanding of the ServiceNow software and platform as well as excellent problem-solving skills, analytical thinking, and effective communication. The ideal candidate will have experience in troubleshooting complex technical issues and working collaboratively with cross-functional teams.
The Service Desk Expert will be responsible for:
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