
Temporary Fundraising Representative
9 hours ago
We are seeking a passionate and personable individual to join our team as a Temporary Customer Service Agent/Fundraiser. The ideal candidate will be able to effectively communicate with existing and potential supporters to inspire donations, thank them for their generosity, and update them on the impact of their support.
This role is suitable for someone who is confident, empathetic, and comfortable working to targets while maintaining genuine and mission-focused conversations.
Key Responsibilities- Make outbound calls to current, lapsed, and potential donors
- Share updates on the charity's work and impact.
- Accurately record all interactions in CRM database.
- Achieve agreed fundraising and supporter engagement targets.
- Work closely with the fundraising team to tailor messages and campaigns.
- Follow fundraising best practice, charity regulations, and GDPR requirements.
- Excellent communication and listening skills, with a warm and engaging phone manner.
- Empathy and sensitivity when discussing challenging topics.
- Ability to work to fundraising targets while maintaining supporter trust.
- Experience in customer service, telesales, call centre work, or fundraising.
- Strong attention to detail and accurate data entry skills and previous administration experience.
- Comfortable using CRM systems (training provided).
This opportunity offers the chance to make a real difference in the lives of others while developing your skills and experience in a dynamic and supportive environment.
You will have the opportunity to work closely with a dedicated team of professionals who are passionate about making a positive impact.
We offer a competitive package including a range of benefits and opportunities for career development.
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