Customer Experience Specialist

5 days ago


Limerick, Limerick, Ireland TN Ireland Full time

Exciting opportunity to work for a leading client in the Limerick area. Our team is hiring Customer Value Management Agents (Loyalty) to join our client's team in their office.

This is a full-time role working 37.5 hours per week with excellent career progression opportunities arising within the company.

Your primary task will be taking ownership of incoming cancellation, sales, and house move requests.

You will be responsible for supporting business growth by up-selling/cross-selling and engaging with customers to resolve their issues effectively.

The ideal candidate will have experience in a sales or retentions role, be proactive and reactive, and possess first-class problem-solving skills.

We offer a hybrid working model, pension, healthcare, birthday leave, company discounts, and other benefits after an initial three-month period.



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