Administrative Support Professional

4 days ago


Dublin, Dublin City, Ireland Axel Springer Group Full time

Service Delivery Role

We are looking for a Service Delivery expert to join our team. As a B2B Client Services Specialist, you will be responsible for delivering high-quality customer service to our clients and supporting them with various administrative tasks.

Main Duties:

  • Provide exceptional client support while meeting performance targets.
  • Analyze customer pain points and develop innovative solutions.
  • Work closely with the Sales team to optimize sales materials and account management.
  • Counsel customers to increase their product knowledge and independence.
  • Evaluate the effectiveness of our customer service processes and suggest improvements.

Essential Qualifications

  • At least 2 years of experience in a customer-facing role.
  • A strong focus on delivering excellent customer service in a business setting.
  • A logical approach to problem-solving.
  • Excellent organizational skills and ability to work efficiently under pressure.


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