Administrative Support Professional
4 days ago
Service Delivery Role
We are looking for a Service Delivery expert to join our team. As a B2B Client Services Specialist, you will be responsible for delivering high-quality customer service to our clients and supporting them with various administrative tasks.
Main Duties:
- Provide exceptional client support while meeting performance targets.
- Analyze customer pain points and develop innovative solutions.
- Work closely with the Sales team to optimize sales materials and account management.
- Counsel customers to increase their product knowledge and independence.
- Evaluate the effectiveness of our customer service processes and suggest improvements.
Essential Qualifications
- At least 2 years of experience in a customer-facing role.
- A strong focus on delivering excellent customer service in a business setting.
- A logical approach to problem-solving.
- Excellent organizational skills and ability to work efficiently under pressure.
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