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European Merchant Relations Manager

7 days ago

Dublin, Dublin City, Ireland PayPal, Inc. Full time

About the Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

About the Team

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

About the Job

The Account Manager will be responsible for managing a portfolio of several hundred European-based accounts, each generating significant payment volume with PayPal. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional experiences.

Key Qualifications:

  • Bachelor's degree (Business, Marketing, Communications, or a related field preferred)
  • 5-7 years' experience in customer service, sales, or account management
  • Proven track record working with mid-market sized businesses
  • Excellent communication and interpersonal skills
  • Strong organizational skills and attention to detail
  • Analytically minded and comfortable with reviewing data to identify trends and make relevant recommendations
  • Results-Oriented: Demonstrated ability to meet and exceed performance targets
  • Ability to thrive in a fast-paced, dynamic environment; work independently and as part of a team
  • Fluency in English and Local Language a must
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Salesforce (preferred)