Customer Service Advocate

6 days ago


Dublin, Dublin City, Ireland Randstad Full time
Job Description

We are looking for a highly skilled Customer Service Representative to join our team at Randstad. As a key member of our Client Service Team, you will be responsible for handling and directing customer queries in a professional and efficient manner.

The ideal candidate will have experience in a customer service role and possess strong telephone and communication skills. You will work closely with the Client Service Team Lead to ensure seamless delivery of services to our clients.

  • Main Responsibilities:
  • Handle customer interactions to provide accurate solutions
  • Manage customer complaints in a fair and respectful manner
  • Explain products and services to customers in a clear and concise way
Requirements

To succeed in this role, you must have:

  • Experience in a customer service environment
  • Strong communication and interpersonal skills

We offer a dynamic and supportive work environment where you can grow and develop your career. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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