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Dublin Insurance Customer Service Role
2 weeks ago
Insurance Business Opportunity
We are seeking a highly skilled and motivated Customer Service Representative to join our team in Dublin. The ideal candidate will have a passion for delivering exceptional customer experiences and a drive to succeed in the insurance industry.Responsibilities of the role include:
- Providing top-notch customer service via phone, email, and chat.
- Managing new client accounts, ensuring accurate documentation and timely updates.
- Collaborating with the marketing team to generate leads and pursue sales opportunities.
- Delivering outstanding customer experiences through excellent communication skills and problem-solving abilities.
- Meeting sales targets and driving business growth.
- Ensuring all customer interactions meet the highest standards of quality and professionalism.
- A minimum of one year's experience in sales or customer-facing roles.
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Passion for working in the insurance industry.
- Relevant qualifications, such as APA or CIP certification.
