Care Coordinator Professional

1 week ago


Navan, Meath, Ireland Bluebird Care Meath Full time

Job Description:

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We are seeking a highly organized and detail-oriented experienced Home Care Coordinator/Scheduler to aid the day-to-day operations of our office. The ideal candidate will be responsible for ensuring that office functions run smoothly, managing administrative tasks, and supporting all office staff with various operational needs.

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  • Coordinating care assistants' schedules on a daily basis using Bluebird Care rostering system.
  • Address any operational issues arising in relation to customer care calls.
  • Provide administrative support to all areas of the office.
  • Carry out general office duties.
  • Prepare reports as required by the Supervisor & Operations Manager.
  • Assist in the recruitment process including answering incoming calls, coordinating care assistants' schedules, data entry, and filing.
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Key Responsibilities:

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  • Ensure that all field-based care staff are appropriately allocated to customers so that care is delivered on time, safely and in line with customers wishes (as agreed in their care and support plan).
  • Work with the office team to maintain up to date electronic and handwritten records.
  • Keep all information about customers and their families secure and confidential.
  • Communicate with customers and/or their chosen representatives about their care and support taking account of different communication needs and levels of understanding in courteous and professional manner.
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Requirements:

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  • Prior experience of working as a Scheduler/Care Coordinator in a Home Care Company or similar.
  • Minimum 2yrs required.
  • Experience working in office administration within a health care setting.
  • Additional qualifications in Office Administration or Business Administration (preferred).
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Benefits:

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  • A chance to work in a dynamic and supportive environment.
  • The opportunity to develop your skills and expertise in home care coordination and scheduling.
  • A competitive salary and benefits package.
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Company Overview:

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We are a leading provider of home care services in Meath. Our mission is to deliver high-quality care and support to our customers in the comfort of their own homes.


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