Hotel Operations Manager

3 days ago


Dublin, Dublin City, Ireland Royal Marine Hotel Full time

The Royal Marine Hotel is seeking a highly motivated and experienced Bar Manager to join our team. As a key member of the management team, you will be responsible for ensuring the smooth operation of our bars, providing exceptional customer service, and leading a dynamic team.

Job Description
  • Key Responsibilities:
  • Effectively manage daily operations, coordinating all aspects of food and beverage service in the bars.
  • Prepare effective staff rosters to ensure ample cover.
  • Communicate effectively with employees to lead and guide the team as required during service/shift.
  • Carry out skills training for all team members, observing all shift and opening/closing procedures to ensure consistency and compliance.
  • Identify training requirements for team members and develop appropriate actions to meet these.
  • Deal with complaints/querys in an attentive and courteous manner.
  • Be responsible for bar stocks and ensure agreed control procedures are maintained.
  • Promote in-house sales.
  • Ensure orders are taken promptly and clearly.
  • Ensure consistently high quality customer service is provided.
Requirements
  • A minimum of 2 years' experience in bar management in hotels in Ireland.
  • Experience in managing busy food and beverage operations, outlets, events, meetings, including large conferences, weddings, banquets etc.
  • Relevant qualifications.
  • Proven management experience in rostering, purchasing, ordering, stocktaking, tills and cash management.
  • Proven people management experience.
  • Proficient in Micros.
  • Effective leadership and team management abilities.


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