
Retail Operations Director
2 weeks ago
Job Opportunity: Retail Leadership
We are seeking a highly skilled and motivated individual to fill the role of Store Manager. This dynamic retail professional will be responsible for overseeing daily store operations, ensuring efficient performance, and delivering exceptional customer service.
The ideal candidate will have a proven track record of achieving sales targets, managing stock control processes, and maintaining high standards in merchandising and presentation. Additionally, they will possess strong people management skills, effective communication abilities, and hands-on experience in financial reporting and relevant management systems.
About the Role:
- Responsible for: Oversee daily store operations, guarantee efficient and effective performance.
- Sales Target Achievement: Collaborate with the Regional Store Manager to set and achieve sales targets, gross profit margin, net margin, waste reduction, and other KPIs.
- Training and Development: Lead training and onboarding for all new employees, maintaining high standards per company policies and best practices.
- Health and Safety: Maintain strict health, safety, and security standards to protect employees and customers.
- Sales Upselling: Train staff to effectively upsell promotional offers and identify sales opportunities.
- Stock Management: Manage stock control processes, aligning with company standards.
Requirements:
- Experience: A minimum of 2-3 years of experience in a dynamic retail management position.
- Prior Experience: Strong people management skills and effective communication abilities.
- Achievement Record: A proven track record of achieving KPIs and sales targets.
- Key Skills: Hands-on experience in stock management, financial reporting, and relevant management systems.
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