
Luxury Hotel Accommodation Professional
1 week ago
Job Overview
The role of an Accommodation Manager is critical in maintaining high standards of cleanliness and guest satisfaction within a luxury boutique hotel environment.
This opportunity presents itself for an experienced hotel professional to join a dynamic team, drive excellence, and deliver exceptional results.
Main Responsibilities
- Staff Management: Supervise, train, and schedule housekeeping staff to ensure adherence to high standards and policies, fostering a positive work environment.
- Inventory and Supplies: Oversee inventory levels, order necessary supplies, and effectively manage budgets to guarantee availability of cleaning materials and equipment.
- Quality Control: Implement and maintain high cleanliness and hygiene standards throughout the hotel, conducting regular inspections to ensure compliance and guest satisfaction.
- Operational Coordination: Collaborate with other hotel departments, particularly front desk and maintenance, to ensure seamless guest experiences and timely room turnover.
- Procedures and Policies: Develop and enforce housekeeping procedures and policies, including safety protocols and eco-friendly practices, upholding the hotel's reputation and standards.
- Reporting and Analysis: Prepare reports on housekeeping activities, including room occupancy, staff performance, and budget utilization, providing insights for improvements and efficiency.
Requirements
- A minimum of 2 years at manager level in a busy hotel environment.
- Superb guest service and excellent people skills are essential.
- Excellent attention to detail is required in delivering customer care standards.
- Good knowledge or both written and spoken English.
- Able to multi-task and be willing to help where required in all areas of the hotel.
- Excellent communications skills.
- Able to work as part of a team and on own initiative.
- Available and flexible for early starts and late finishes, weekends, and bank holidays.
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