
Luxury Hotel Operations Professional
2 days ago
Job Title: Luxury Resort Duty Manager
Detailed Job DescriptionWe are seeking a passionate and experienced Operations Manager to join the team of our luxury 5-star resort in Ireland. As an Operations Manager, you will play a key role in maintaining the high standards of service and guest satisfaction that our guests expect from a luxury hotel.
Key Responsibilities:- Oversee daily hotel operations, ensuring exceptional service delivery to our guests.
- Lead, motivate, and supervise team members, setting high performance and engagement standards.
- Act as a point of contact for guests, addressing needs, resolving concerns, and ensuring an unforgettable stay.
- Collaborate with various departments to coordinate special events and guest experiences.
- Monitor and maintain quality and presentation of guest rooms and public areas.
- Assist in training and development of staff to uphold exacting standards.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle administrative duties such as scheduling, reports, and guest feedback.
- Proven experience in supervisory or assistant management role within the luxury 5-star hotel industry.
- Exceptional leadership skills with ability to inspire and mentor a diverse team.
- Strong communication, interpersonal, and problem-solving abilities.
- Impeccable attention to detail and commitment to excellence.
- Flexibility to work shifts, including weekends and holidays, as required.
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