Technical Service Professional

2 days ago

Cork, Cork, Ireland beBeeFieldService Full time €40,000 - €60,000
Job Summary

This role involves delivering high-quality technical support and services for our CMM product portfolio. The successful candidate will be responsible for installation, calibration, maintenance, and repair of equipment. They will work directly with customers across the UK and Ireland, ensuring service is delivered on time and to the highest standards.

This position offers a unique opportunity to apply technical skills in a dynamic customer-facing environment. The Field Service Engineer will predominantly travel within their assigned local area; however, travel across the UK to support customer needs will also be required.

Responsibilities
  • Technical Service Delivery
    • Install and commission new equipment at customer sites.
    • Perform scheduled maintenance, calibrations, and repairs.
    • Diagnose faults down to component/module level and produce clear, written service reports.
    • Ensure all work complies with our health and safety policies.
  • Customer Interaction
    • Communicate effectively with customers before, during, and after site visits.
    • Provide guidance on equipment care and preventative maintenance.
    • Ensure customer satisfaction through professional, timely service.
    • Assist with scheduling and coordination of field jobs, ensuring optimal allocation of resources and timely service delivery across the team.
    • Share knowledge with colleagues; mentor apprentices and junior engineers.
    • Collaborate with internal teams to resolve complex technical issues.
  • Compliance & Documentation
    • Maintain accurate records in service management systems.
    • Complete all administration requests on time.
    • Follow all procedures and uphold our core values and ethical standards.
Requirements
  • Technical Expertise
    • HNC or Degree in Mechanical and/or Electrical Engineering preferred.
    • Minimum 4 years of hands-on industry experience.
    • Proficient in diagnostic and fault-finding techniques.
    • Strong IT skills, particularly in a Windows environment.
  • Interpersonal Skills
    • Confident and professional with excellent communication skills.
    • Able to build rapport with customers and act with integrity.
    • Practical and solutions-oriented with good problem-solving ability.
  • Organisational Abilities
    • Capable of working independently and managing time effectively.
    • Able to meet deadlines and prioritize multiple service requests.
    • Flexible and adaptable to changing customer needs and schedules.
What We Offer
  • Competitive salary with additional earning potential through overtime.
  • 25 days' holiday plus statutory leave.
  • Fully expensed company vehicle, laptop, and mobile phone.
  • Daily lunch allowance and company credit card.
  • Employer pension contribution.
  • Comprehensive technical training, both locally and at manufacturing sites.
Additional Information
  • Regular travel throughout the UK and occasional assignments in Europe.
  • Required to maintain and develop knowledge through ongoing training.
  • Expected to contribute to health, safety, and quality standards compliance.

  • Technical Services Director

    4 days ago

    Cork, Cork, Ireland beBeeTeamLeader Full time €90,000 - €110,000

    Job Title:We are seeking an exceptional Technical Team Lead to spearhead our technical services.This is a challenging opportunity to lead a team of skilled technical professionals in a high-performance environment.The successful candidate will have experience managing technical operations, leading cross-functional teams, and driving business outcomes.Key...

  • Technical Services Lead

    7 days ago

    Cork, Cork, Ireland Srg Ireland Full time

    Step into a pivotal leadership role at a large-scale, high-performance site undergoing significant growth.With an extensive campus and large workforce, this is a unique opportunity to lead technical services in a complex, regulated environment where your expertise will directly shape operational excellence.Your Role & Impact As the Technical Services Lead,...

  • Technical Services Lead

    2 days ago

    Cork, Cork, Ireland SRG Ireland Full time

    Step into a pivotal leadership role at a large-scale, high-performance site undergoing significant growth.With an extensive campus and large workforce, this is a unique opportunity to lead technical services in a complex, regulated environment where your expertise will directly shape operational excellence.Your Role & Impact As the Technical Services Lead,...

  • Senior Technical Professional

    2 days ago

    Cork, Cork, Ireland beBeeBiopharmaceutical Full time €60,000 - €90,000

    Job Title: Field Applications EngineerABEC is seeking an experienced technical professional to support our growing field services business as a Field Applications Engineer.Role OverviewThis role provides customer-facing technical support to ABEC's Sales function and directly to customers.The Field Applications Engineer will collaborate with regional sales...

  • Technical Services Manager

    7 days ago

    Cork, Cork, Ireland Burren Amber Full time

    We are currently recruitment for an experienced Technical Services Lead for our client, based in Kinsale, Co. Cork. Location: Kinsale, Cork Salary: €70-75k plus benefits Sector: Pharmaceuticals Ket Responsibilities: As Technical Services Lead, you will: Take ownership of site-wide technical performance, ensuring world-class standards Lead, mentor, and...

  • Technical Support Professional

    3 days ago

    Cork, Cork, Ireland beBeeTechnical Full time €50,000 - €60,000

    Job Title: Technical Solutions SpecialistWe are seeking a skilled professional to fill a key role within our engineering team. As a Technical Solutions Specialist, you will play a vital part in managing client enquiries and delivering exceptional technical support.The Role:Manage client requests from initial contact through to delivery of process...

  • Principal Technical Services Leader

    4 days ago

    Cork, Cork, Ireland beBeeTechnical Full time €70,000 - €75,000

    Technical Operations Director PositionWe seek a seasoned professional to lead our technical services team. The ideal candidate will have a proven track record of managing complex technical operations, with 2+ years leadership experience and a strong background in engineering.Main Responsibilities:Ensure site-wide technical performance meets world-class...

  • Social Care Worker, St Raphaels Service, Disability Services, HSE South West SWHSC83291

    4 weeks ago

    Cork, Cork, Ireland Health Service Executive Full time

    ReferenceSWHSC83291CategoryHealth and Social Care ProfessionalsGradeSocial Care Worker 3029Advertisement sourceHSEAdvertisement TypeExternalImportant InformationThis job is in the HSE.Health regionHSE South WestCountyCorkLocationSt Raphael's Service is an Adult Intellectual Disability Service situated in East CorkThere is currently 5 permanent whole-time...

  • Advanced Technical Support Professional

    20 hours ago

    Cork, Cork, Ireland beBeeTechnical Full time €70,169 - €84,412

    Job Title: Technical Support SpecialistWe are seeking a skilled and experienced Technical Support Specialist to join our growing team in EMEA.The successful candidate will provide high-level technical support to ensure customers' success and maximum value from their solutions.Key Responsibilities:Act as a single point of contact for all technical support...

  • Devops Architect, Aws Professional Services

    3 weeks ago

    Cork, Cork, Ireland Amazon Web Services (Aws) Full time

    DevOps Architect, AWS Professional ServicesJoin to apply for theDevOps Architect, AWS Professional Servicesrole atAmazon Web Services (AWS)DevOps Architect, AWS Professional Services1 day ago Be among the first 25 applicantsJoin to apply for theDevOps Architect, AWS Professional Servicesrole atAmazon Web Services (AWS)Get AI-powered advice on this job and...