Technical Support Professional
3 days ago
Job Title: Technical Solutions Specialist
We are seeking a skilled professional to fill a key role within our engineering team. As a Technical Solutions Specialist, you will play a vital part in managing client enquiries and delivering exceptional technical support.
The Role:
- Manage client requests from initial contact through to delivery of process equipment.
- Interpret client specifications and recommend suitable technical solutions.
- Prepare proposals, costings, and other documentation as required.
- Liaise with suppliers to negotiate pricing and lead times.
- Provide technical support during projects, attend meetings, and document progress.
- Work closely with clients to resolve queries and ensure a high level of service.
Requirements:
- Degree or trade qualification in a relevant engineering field.
- Strong understanding of mechanical equipment and related systems.
- Excellent communication and interpersonal skills – able to build strong client relationships.
- Highly organised, detail-oriented, and comfortable with administrative tools.
Benefits:
- Permanent, office-based role.
- Opportunities for career progression and training.
- Exposure to leading pharmaceutical and biotechnology companies.
About Us:
This is an exciting opportunity to join a dynamic organisation that values innovation and excellence. Our team offers a supportive and collaborative environment where you can grow and develop your skills.
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