Technical Fleet Operations Manager

12 hours ago

Dublin, Dublin City, Ireland beBeeFleetCoordinator Full time

Job Title: Fleet Coordinator

About the Job:

Johnson & Perrott Fleet is seeking a highly skilled and organized Fleet Coordinator to join our Dublin-based operations team. The ideal candidate will be responsible for managing a high-volume workflow of service, maintenance, and repair authorizations while delivering excellent support to drivers.

The successful candidate will coordinate daily logistics, interact with vehicle manufacturers and service providers, and ensure all vehicles are operating efficiently and cost-effectively. This role offers the opportunity to work within a collaborative, goal-oriented team where attention to detail and customer service are key.

As a key member of our team, the Fleet Coordinator will play a critical role in ensuring the smooth operation of our fleet. If you have a strong technical understanding, pragmatic decision-making skills, and a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.

Required Skills and Qualifications:
  • Very strong technical understanding and pragmatic decision-making skills
  • Qualification as a motor technician or prior experience as a service advisor in a dealership or OEM setting would be a distinct advantage
  • Experience in a corporate or customer service environment would also be advantageous
  • Strong literacy and numeracy skills
  • Proficiency in Microsoft Office (Word, Excel); experience with garage systems is a plus
  • Confident communicator, particularly over the phone, with both customers and suppliers
  • Self-driven, goal-oriented, and focused on delivering high levels of customer satisfaction
Benefits:
  • A competitive salary
  • A company vehicle
  • Access to the company pension scheme after 12 months' service
  • Tax-free voucher upon the division hitting annual targets
Job Functions:
  • Authorize vehicle repairs and service costs within company guidelines
  • Issue order numbers and coordinate maintenance and repair services
  • Minimize vehicle downtime and ensure operational costs stay within budget
  • Organize logistics for NCT and CVRT testing
  • Liaise with vehicle manufacturers regarding warranty and policy-related matters
  • Maintain accurate database records and process maintenance invoices
  • Resolve customer queries and complaints in line with company policy
  • Support team targets and contribute to shared performance goals

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