
Billing and Cash Collection Leader
2 weeks ago
Job Description
We are seeking a seasoned Billing and Cash Collection expert to lead our team in delivering timely, accurate and compliant billing cycles. As a key business partner, you will be responsible for managing the billing / collections team, overseeing workloads, maintaining team structure, supporting development of team members and ensuring alignment between team members and partners.
Key Areas of Responsibility
- Manage the performance of the billing and collections team, including coaching team members on achieving billing and WIP (Work in Progress) key performance indicators (KPIs).
- Lead the onboarding and training of new billing assistants, ensuring compliance with firm's standards and guidelines.
- Develop and implement process improvements to meet office KPIs, including the creation of standard/ad-hoc reports and dashboards.
- Collaborate with billing assistants, collections, other finance colleagues, fee earners and partners to achieve these improvements.
- Ensure timely and accurate billing cycles, credit control and resolving billing issues.
- Monitor existing fee arrangements and provide commercial and practical advice on fee agreements.
- Identify ways of improvement and optimize the local billing process alongside Head of Finance and Global Process Owners/Leads and Head of Operations.
Required Skills and Qualifications
- Excellent communication and interpersonal skills to collaborate with partners, finance colleagues and other stakeholders to drive performance improvement.
- In-depth knowledge of billing processes, including timely and accurate billing cycles, credit control and resolving billing issues.
- Experience in analyzing financial data and generating reports and dashboards, implementing improvement action plans.
- Strong leadership, management and people management skills to effectively manage and guide a team of billing assistants with previous experience in managing a team and driving performance improvement.
- Strong knowledge of local VAT standards and guidelines, with prior experience in leading on accuracy and compliance in billing activities.
- Experienced in handling financial systems and software used for billing and invoicing, such as SAP S/4HANA, Concur, Service Now, E-Billing Platforms and MS Office Suite.
- 5+ years of experience in billing or finance roles, preferably in a professional services or legal environment.
- Professional Accounting Qualification desirable
Benefits
- Opportunity to work with a dynamic team and contribute to the success of the organization.
- Competitive salary and benefits package.
- Professional growth and development opportunities.
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