
AI Technical Support Professional
2 weeks ago
This position is critical to our organization's mission of providing exceptional customer support.
We are seeking a highly skilled and experienced professional to join our team as an AI Technical Support Specialist.
The selected candidate will work directly with customers, troubleshooting complex issues and providing technical guidance to ensure the best possible experience for our customers.
Key responsibilities include working closely with Sales, Technical Success, Product, Engineering and other teams to deliver exceptional customer support at scale.
Additionally, this role involves collaborating with cross-functional teams to drive resolution to complex issues and proactively seek opportunities for growth and improvement.
Responsibilities- Provide technical support to customers through various channels, including support tickets and Slack messages.
- Work collaboratively with the product and engineering teams to resolve complex technical issues.
- Develop and implement effective solutions to improve operational processes and drive customer satisfaction.
- Collaborate with sales and technical success teams to ensure seamless customer experiences.
- Stay up-to-date with the latest technologies and concepts to effectively communicate with customers.
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AI Technical Support Specialist
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Founding Ai Frontend Developer
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Only 24h Left: AI Technical Support Specialist
3 weeks ago
Dublin, Dublin City, Ireland OpenAI Full timeAbout the TeamUser Operations is a team shepherding our customer's adoption of AI and central to ensuring that our customers' experience with our products is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from...
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Technical Support Engineer
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Technical Support Engineer
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Dublin, Dublin City, Ireland Servicenow, Inc. Full timeIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform seamlessly...
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Technical Support Engineer
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Technical Support Engineer, EMEA
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Dublin, Dublin City, Ireland EverlyWell Full timeAbout ProsciaProscia is revolutionizing pathology, the last major frontier in healthcare to embrace digital. As a leader in pathology AI software, we are empowering pathologists and scientists to transition from traditional microscope-based workflows to digital, AI-driven approaches, unlocking new possibilities in precision medicine.The digital pathology...