Product Complaint Investigator

3 days ago


Dublin, Dublin City, Ireland The RFT Group Full time

The RFT Group is committed to delivering high-quality products to our customers, and we need a dedicated Quality Control Team Leader to help us achieve this goal.

Main Responsibilities
  • Coordinate all aspects of investigation through to closure and/or provide oversight for complaint handling process.
  • Apply departmental procedures to assess product complaints' impact on patient safety and product quality compliance.
  • Interface and collaborate with various departments including the OpUs, External Supply, Quality Assurance, Regulatory, Development, Safety/Pharmacovigilance, etc. and the regional organisation.

You will work closely with other teams to ensure that all product complaints are investigated to the appropriate level within the required timeline.


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