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Premium Travel Customer Support Specialist

2 weeks ago

Limerick, Limerick, Ireland beBeeTravel Full time €45,000 - €60,000

Job Opportunity: Deliver Exceptional Support as a Premium Travel Professional

We are seeking French speaking customer care specialists to join our team.

This is an excellent opportunity for someone passionate about delivering top-tier support and eager to grow within a dynamic, international environment.

Key Responsibilities:

  • Provide consultative support, consistently exceeding customer expectations
  • Manage complex, high-priority cases from start to finish
  • Communicate clearly in English and French, both spoken and written
  • Collaborate with other departments and product teams to resolve complex queries
  • Ensure high levels of customer satisfaction
  • Demonstrate flexibility, resilience, and a consistently positive attitude

Your Profile:

  • Fluency in French and English (written and spoken – C2 level)
  • Previous experience in a customer-facing role (Customer Service or Technical Support)
  • Experience in hospitality setting is a plus
  • Strong critical thinking and problem-solving abilities
  • Proactive and customer-focused mindset
  • Comfortable working flexible hours, including weekends and public holidays

Benefits Package:

  • Annual bonus and Equity Scheme
  • Healthcare and Pension Scheme
  • Other perks and benefits

If you're passionate about delivering top-tier support, this role is for you.