Business Service Director

5 hours ago

Cork, Cork, Ireland beBeeTechnology Full time €70,000 - €87,000
Service Delivery Expert

Key Roles and Responsibilities:

  • As a senior professional, you will oversee the delivery of technology services from strategy to execution.
  • Manage day-to-day client interactions and serve as the primary point of contact for service-related matters.
  • Collaborate with cross-functional teams to design and implement service delivery strategies that align with business goals.
  • Monitor and report on service delivery metrics, proactively addressing issues that could impede performance.
Our Expectations:

We are looking for someone with:

  • Extensive experience in technology service management principles and practices across multiple platforms.
  • Strong leadership skills with a proven track record of managing teams and projects.
  • Excellent communication and interpersonal skills to manage client relationships effectively.
  • Proficient in project management methodologies and tools.
  • An ability to analyze data and derive insights for performance improvement.

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