Director of Business Operations

2 days ago

Cork, Cork, Ireland beBeeBusiness Full time €100,000 - €150,000
Executive Director

The Practice Lead is responsible for the overall business performance of the service area.

  • Develop strategic direction and manage business risks

Key Responsibilities

  1. Set the strategic direction for the office and manage business risks
  2. Establish and maintain relationships with clients to win new business
  3. Attract, hire, develop and retain skilled resources for the delivery of services
  4. Manage revenue and profitability on an annual basis
  5. Provide subject matter expertise and oversee employee productivity and quality

Essential Functions

  1. Set the strategic direction for the office and manage business risks
  2. Develop business by establishing and maintaining positive relationships with new and existing clients
  3. Support the attraction, hiring, development, and retention of skilled resources for the delivery of services
  4. Manage and maintain revenue and profitability on an annual basis
  5. Manage service execution by providing subject matter expertise, overseeing employee productivity and quality, and providing hands-on support as needed

Additional Functions

  • Leverage industry knowledge and contacts to grow the business
  • Collaborate with sales organization to build relationships with potential clients
  • Partner with other regional offices or functional areas on shared clients and needs
  • Translate client needs into actionable value-added projects/results
  • Prepare capability presentations, proposals, and agreements for clients
  • Monitor and report project status and key performance indicators
  • Maintain resource levels and allocations to agreed-upon utilization targets
  • Manage accounts receivables and payables
  • Review and approve employee time and expenses
  • Review and approve client and supplier invoices
  • Develop annual forecasts and track progress

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