Head of Customer Transformation

2 days ago


County Dublin, Ireland Sigmar Recruitment Full time

We are seeking an exceptional individual to fill the role of Head of Customer Transformation. The successful candidate will be responsible for driving cultural transformation and shaping customer engagement strategies.

This is not a 'keep-the-lights-on' role; it's for someone who wants to challenge the status quo and drive meaningful change.

  • Design & Implement a Customer-Centric Service Model: Create new ways of working that embed customer needs into every part of the business.
  • Lead Cultural Transformation: Influence teams at all levels, fostering a customer-first mindset across the organisation.
  • Develop & Deliver Training & Engagement Programs: Ensure employees have the tools and knowledge to provide exceptional customer experiences.


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