
Automotive Customer Service Specialist
1 week ago
Service Advisors play a vital role in the success of our Aftersales team.
About the Role- As a key member, you will deliver exceptional customer service and maintain industry standards.
- You will be responsible for taking bookings, scheduling services and repairs, communicating with technicians, handling complaints, advising on vehicle care and warranty retention, and sales for accessories and modifications.
We are looking for:
- A highly motivated and organized individual with excellent customer service skills, professional appearance, and work ethic.
- Experience as a Service Advisor in the motor industry is essential.
- Demonstrable ability to meet and exceed targets.
- IT Literacy, including Microsoft Office suite, and self-motivation to manage own workload.
- Ability to work well alone and as part of a wider team.
We offer:
- Monday to Friday working schedule.
- Bonus Scheme.
- Company Pension Scheme.
- Employee Assistance Program.
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