Business Development and Client Retention Professional

2 weeks ago


Dublin, Dublin City, Ireland beBeeRetention Full time €40,000 - €60,000
Job Summary:

 

As a Retention Specialist, you will be responsible for maintaining and growing our client base by ensuring continued coverage and customer satisfaction.

 

  • Proactively contact existing clients to discuss policy renewals
  • Engage with clients to understand their needs and address concerns
  • Manage renewal process for personal lines policies
  • Build and maintain strong relationships with clients
  • Address and resolve client issues and complaints promptly and effectively
  • Identify opportunities to cross-sell additional insurance products and services

 

About the Role:

  • Minimum APA qualification required
  • Proven experience in customer service, sales, or retention roles within personal lines insurance
  • Strong understanding of personal lines insurance products and services
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills
  • Proficiency with CRM systems and Microsoft Office Suite


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