Front Desk Team Leader

2 weeks ago

Galway, Galway, Ireland beBeeHospitality Full time

Job Title: Front Office Supervisor

Job Description:

    The primary goal of this role is to deliver exceptional customer service and ensure that all guests receive a genuine, warm, friendly, and courteous welcome upon their arrival and throughout their stay.

    To achieve this, the successful candidate will assist in achieving goals related to mystery audits, customer comment indexes, quality evaluations, and hotel standards.

    In addition, they will help in efficiently and effectively managing front office departmental operations and collaborate with the management team to maintain high morale among staff at all times.

Required Skills and Qualifications:
  • 1 year of experience in a similar role
  • Excellent organizational skills with the ability to oversee and delegate tasks to others
  • A warm, friendly, and approachable personality when interacting with both staff and guests
  • The ability to work independently as well as part of a team
Benefits:

    Our company offers a range of benefits to support the well-being and career development of our employees. These include:

  • Meals on duty
  • Staff discounts
Others:

    As an employee of our company, you can expect a supportive and inclusive working environment where your ideas and contributions are valued.

    We actively encourage people from all backgrounds and abilities to apply to be part of our team.

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