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Front-of-House Supervisor
2 weeks ago
We are seeking a dynamic Café Manager to join our team at Arboretum Lifestyle & Garden Centre. As a leading café, we pride ourselves on delivering exceptional customer experiences. We are committed to providing an excellent working environment for our staff, which includes free tea/coffee before 9 am, flexible work schedules, and career progression opportunities.
Key Responsibilities
The successful candidate will oversee front-of-house operations, ensuring a welcoming and vibrant atmosphere for customers. They will cultivate a customer-focused culture, ensuring exceptional service, high-quality food presentation, and prompt problem resolution.
The Café Manager will be responsible for maintaining a well-organised, clean, and efficient café environment, ensuring smooth daily operations from opening to closing procedures. Efficiently managing the point-of-sale system, monitoring transactions, and ensuring cash-handling accuracy are also key responsibilities. Additionally, they will recruit, train, and develop front-of-house staff, fostering a positive and high-performing team culture.
Benefits
The successful candidate will enjoy numerous benefits, including staff discount/subsidized café, free tea/coffee before 9 am, flexible work schedules, and career progression opportunities. They will also be part of a vibrant energetic team, proud of their multiple award-winning status across retail and hospitality sectors.