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Retail Support Professional

2 weeks ago

Kerry, Ireland beBeeCustomer Full time €28,000 - €32,000

Exciting Retail Opportunity

This is a customer-focused and detail-oriented role suited to someone who enjoys working in a fast-paced retail environment. The successful candidate will be responsible for handling customer enquiries both in-store and over the phone, preparing quotations, processing invoices, managing orders, and always ensuring a high level of customer service.

Key Responsibilities:
  • Provide excellent customer service by assisting customers with product enquiries, pricing, and order updates.
  • Prepare accurate quotations and process sales invoices efficiently.
  • Manage customer orders from start to finish, including stock checks and coordinating with the dispatch team.
  • Maintain up-to-date product knowledge and provide informed advice to customers.
  • Support the sales and retail team with administrative tasks.
  • Handle customer complaints or queries in a professional manner.
  • Maintain a clean and organized shop floor and stock areas.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic knowledge of retail operations.
  • Good problem-solving and analytical skills.
Benefits:
  • A competitive salary based on experience.
  • A Monday to Friday role with occasional Saturday work.