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Business Process Implementation Expert
2 weeks ago
We are seeking a Product Integration Specialist to join our team.
This role involves working closely with customers during their onboarding journey, from kick-off calls to configuring accounts and reviewing testing.
The ideal candidate will have experience in implementing and supporting API/SFTP B2B technology solutions, ideally in fintech or SaaS.
Responsibilities:
- Support live customers with account updates and operations
- Review current business and customer processes; identify and recommend solutions that meet these requirements
- Act as a conduit between internal and external stakeholders while successfully managing expectations and competing demands
Requirements:
- Experience in implementing and supporting API/SFTP B2B technology solutions
- Another European language is beneficial
- Enjoy interacting directly with customers; and learning about their business
- Be quick on your feet - we move fast so you should thrive on learning and change
- Be a natural born project manager with a proven track record in handling multiple projects simultaneously
About the Role
This role is for our EEMEA Team to support the expansion of our product suite.
Key Responsibilities
- Working with our customers over the course of their onboarding journey with us, from kick-off calls to configuring accounts and reviewing testing, you will be there to help them along.
