Business Process Expert: Cash Management Solutions

2 weeks ago

Dublin, Dublin City, Ireland beBeeClientService Full time €60,000 - €80,000
About the Role

This is an exciting opportunity to join our Client Service and Onboarding team where your expertise in cash management and project management will play a pivotal role in delivering high-quality client experiences.

As a Client Service and Onboarding Associate, you will oversee the onboarding and setup of core cash management services for our clients. This includes managing the entire implementation process from client kickoff to go-live and transition to Client Services.

You will work closely with Implementations, Sales, Product, Client Service, and other internal functional partners to ensure seamless service delivery and a high-quality client experience.

The role involves implementing cash management solutions of varying size and complexity, primarily in EMEA, and overseeing multiple projects as the central point for both internal and external customers.

Your responsibilities will include developing project plans, providing guidance to clients, attending regular client meetings/calls, and collaborating with internal and external parties to deliver solutions within minimum time frames.

You will also be responsible for identifying and communicating process gaps and improvement opportunities, owning improvement initiatives, and being recognized by partners as a process expert.

The ideal candidate will have experience working with corporate and/or financial institutions clients, strong client servicing skills, and excellent verbal, written, and interpersonal communication skills.

We value diversity and inclusion at our company and offer a range of benefits that support employee well-being, including flexible working arrangements, professional development opportunities, and a positive and inclusive work environment.

To be considered for this role, please submit your application through our careers page. We look forward to hearing from you

Key Responsibilities:
  • Implement cash management solutions of varying size and complexity
  • Oversight of multiple projects
  • Developing project plans and providing guidance to clients
  • Collaboration with internal and external parties to deliver solutions within minimum time frames
  • Identification and communication of process gaps and improvement opportunities
Required Skills and Qualifications:
  • Experience working with corporate and/or financial institutions clients
  • Strong client servicing skills
  • Excellent verbal, written, and interpersonal communication skills
Benefits:

We offer a range of benefits that support employee well-being, including flexible working arrangements, professional development opportunities, and a positive and inclusive work environment.

About Us:

We are a global leader in financial services, providing strategic advice and products to corporations, governments, wealthy individuals, and institutional investors. Our first-class business approach drives everything we do, and we strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

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