Security Operations Lead

3 days ago


Dublin, Dublin City, Ireland Amazon Full time

About the Role

This exciting opportunity is for a Security Operations Lead to join our team. As a key member of our security operations team, you will be responsible for managing communications, providing services as required, and driving security awareness campaigns.

You will also be responsible for managing workflow ticketing, extracting and developing performance metrics, configuring physical security devices, and supporting daily operational security across a data centre campus.

Responsibilities:

  • Manage a chat queue, phone communications, generate and/or manage trouble tickets, handle incoming chats, and provide support to customers.
  • Distil overarching security strategy into daily tactics to reach management goals.
  • Coordinate day-to-day activities and site security operations.
  • Collaborate with managers in writing and implementing security policies, processes, and procedures based on regional or global security initiatives.

Requirements:

  • Proven experience in operations, physical security, or equivalent environment.
  • Basic knowledge of physical security systems and their operation, including access control, intrusion detection and video surveillance.
  • Ability to work effectively in a fast-paced environment.


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