Front Desk Representative

7 days ago

Galway, Galway, Ireland beBeeCareer Full time €20,000 - €25,000
Hotel Receptionist Job Description

We are seeking a highly skilled and friendly Receptionist to join our hotel team. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a warm welcome to all who visit our hotel.

The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and have a strong attention to detail. You will also need to be able to multitask and prioritize tasks effectively in a fast-paced environment.

Key responsibilities include:

  • Greet and register guests, processing their payments and updating guest information in our computer system
  • Respond to inquiries from guests about in-house facilities and local tourist information
  • Ensure the security of room keys and maintain a safe and secure environment for all guests

As a Receptionist at our hotel, you will also have the opportunity to develop your skills and knowledge through our Dalata Academy programmes, courses, and learning tools. We offer a supportive and inclusive working environment, with opportunities for career growth and development.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Excellent customer service skills
  • Ability to work independently and as part of a team
  • Strong communication and interpersonal skills
  • Opera Cloud is desired but not essential

Benefits of working at our hotel include:

  • A competitive salary
  • Free employee meals on duty
  • 50% Off F&B in all properties
  • €/£60 employee rate on rooms for all Dalata-owned hotels
  • 30% off Friends & Family rate
  • Extra AL day for every year worked (5 days to a maximum of 5 days)
  • Employee Assistance Programme
  • Cycle to Work Scheme/Transport Schemes
  • Pension access (Ask your HR Manager for local pension information)
  • Development Opportunities through our Dalata Academy - support your career journey
  • Staff Appreciation Initiatives, fun team-building activities and regular charity events

Join us today and take the first step in your career journey

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