Transforming Client Experiences

2 days ago

Dublin, Dublin City, Ireland beBeeTransformation Full time €90,000 - €120,000
Executive Leader – Digital Transformation

This is a unique opportunity for an experienced Executive Leader to join our team as the Vice President of Client Experience Platform. In this role, you will be responsible for implementing and delivering digital workflow solutions that enhance client web experience across the platform.

You will work closely with senior stakeholders to identify, design, and implement end-to-end digital solutions for client approvals, queries, and deliverables. Your expertise in business process management and workflow optimization will ensure seamless integration and consistency across all asset classes.

  • Lead the identification and implementation of digitization opportunities across client workflows and interactions
  • Design and oversee the development of end-to-end digital solutions for client approvals, queries, and deliverables
  • Collaborate with business units to map current processes and design improved digital workflows
  • Partner with technical teams to ensure successful implementation of digital solutions
  • Ensure consistency in platform development and user experience across all asset classes
  • Drive adoption of digital solutions through effective change management and client engagement
  • Develop and maintain documentation of workflow processes and requirements
  • Monitor and analyze the effectiveness of implemented solutions through metrics and client feedback
Required Skills and Qualifications:
  • 7+ years of experience in digital transformation, workflow automation, or similar roles, preferably in financial services
  • Proven track record of successfully implementing digital workflow solutions at scale
  • Strong understanding of business process management and workflow optimization
  • Experience with client-facing applications and user experience design
  • Deep knowledge of financial services operations and client service processes
  • Strong project management skills with experience in agile methodologies
  • Excellent analytical and problem-solving abilities
  • Outstanding communication skills with ability to influence stakeholders at all levels
Benefits:

Our company offers a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.

Others:

We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

  • Strategic Client Transformation Leader

    5 days ago

    Dublin, Dublin City, Ireland beBeeTransformation Full time €90,000 - €120,000

    Executive Transformation Office RoleThis is a senior-level position within our organization's Transformation Office.Job Description:We are seeking an Executive to lead strategic client transformation engagements and drive business growth.The ideal candidate will possess strong leadership skills, excellent communication abilities, and a deep understanding of...

  • Transformational Customer Experience Specialist

    3 days ago

    Dublin, Dublin City, Ireland beBeeSolution Full time €75,000 - €105,000

    Solution ConsultantA Solution Consultant is a critical role that involves delivering thought leadership to clients and transforming their customer experience.

  • Transforming Customer Experiences

    5 days ago

    Dublin, Dublin City, Ireland beBeeDigital Full time €53,000 - €73,000

    Digital Transformation SpecialistWe are seeking a Digital Transformation Specialist to join our team. As a key member of our organization, you will play a pivotal role in enhancing customer experiences through digital transformation.About the RoleYou will be responsible for driving digital change by helping customers adopt new technologies and simplifying...

  • Data Transformation Client Lead

    4 days ago

    Dublin, Dublin City, Ireland Citco Group of Companies Full time

    OverviewAbout Citco:The market leader. The premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape...

  • Data Transformation Client Lead

    3 days ago

    Dublin, Dublin City, Ireland Citco Group Of Companies Full time

    OverviewAbout Citco:The market leader.The premier provider.The best in the business.At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself.This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its...

  • Data Transformation Client Lead, Vice President

    3 weeks ago

    Dublin, Dublin City, Ireland The Citco Group Limited Full time

    Join to apply for the Data Transformation Client Lead (VP) role at The Citco Group Limited.Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client...

  • Exceptional Client Experience Specialist

    3 days ago

    Dublin, Dublin City, Ireland beBeeAdaptable Full time €45,000 - €70,000

    Unlock a world of limitless possibilities as you join our dynamic teamWe're on the hunt for an exceptional individual to drive positive change, helping clients build thriving environments where employees excel. This is a remarkable opportunity to shape the future of workplaces across industries.Ambitious and driven professionals who thrive in fast-paced...

  • Transformation Leader

    3 days ago

    Dublin, Dublin City, Ireland beBeeInnovation Full time €90,000 - €120,000

    Job Opportunity">We are seeking a seasoned Programme Manager – Business Transformation to join our Customer Service Department.">This is a unique opportunity to shape the future of customer service as we prepare to expand to over 800 aircraft and 300 million guests annually within the next decade.">The successful candidate will report directly to the Head...

  • Customer Experience Transformation Specialist

    7 days ago

    Dublin, Dublin City, Ireland beBeeTransformation Full time €80,000 - €125,000

    Customer Experience Transformation SpecialistWe are seeking a skilled Customer Experience Transformation Specialist to join our team. This role involves collaborating closely with designers, product managers, researchers, and data analysts to develop scalable back-end and front-end systems.Key responsibilities include developing technical plans, contributing...

  • Vice President – Client Experience Platform

    3 weeks ago

    Dublin, Dublin City, Ireland The Citco Group Limited Full time

    Vice President – Client Experience PlatformJoin to apply for the Vice President – Client Experience Platform role at The Citco Group LimitedVice President – Client Experience Platform1 week ago Be among the first 25 applicantsJoin to apply for the Vice President – Client Experience Platform role at The Citco Group LimitedJOB DESCRIPTIONCitco is a...