Transforming Customer Experiences

3 days ago

Dublin, Dublin City, Ireland beBeeDigital Full time €53,000 - €73,000
Digital Transformation Specialist

We are seeking a Digital Transformation Specialist to join our team. As a key member of our organization, you will play a pivotal role in enhancing customer experiences through digital transformation.

About the Role
  • You will be responsible for driving digital change by helping customers adopt new technologies and simplifying their lives.
  • You will handle digital support queries, update customer information, and assist with self-service digital devices when needed.
  • You will engage in continuous learning to develop your digital expertise and gather feedback from customers to share valuable insights with management to improve our services.
Key Skills and Qualities
  • You are passionate about digital adoption and believe that new tools can make a significant difference in customers' lives.
  • You have a proven track record of advising customers on digital products and helping them navigate and use new tools effectively.
  • You empower others and embrace growth, seizing learning opportunities to excel in your role.
  • Your proactive approach to problem-solving and strong attention to detail enable you to adapt and thrive in dynamic environments.
About Our Team

Our team is dedicated to enabling our customers, colleagues, and communities to thrive. We achieve this through professionalism, determination, innovation, and a passion for making a difference in customers' lives.

Why Work with Us?
  • We prioritize work-life balance with 23 days annual leave and excellent pension contributions.
  • We offer six months paid maternity leave, an innovative fertility and surrogacy policy along with working parent and carer supports.
  • Your health and wellbeing is important to us; we offer a substantial health insurance contribution, employee assistance program, WebDoctor and financial wellbeing coaches.

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