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Personal Insurance Business Manager
2 weeks ago
Insurance professionals with a passion for customer service are invited to apply for an exciting role as a Personal Lines Account Executive.
As part of our dynamic and diversified insurance intermediary group, you will play a key part in providing specialist insurance solutions across the UK market and internationally.
The ideal candidate will be proactive, enthusiastic and motivated, with a strong ability to work independently and as part of a team. They will have excellent product knowledge, strong verbal and written communication skills, and exceptional organizational skills and attention to detail.
In this fast-paced environment, you will be responsible for handling motor, household, and van insurance policies, liaising with insurance companies on customer queries and instructions, and offering expert guidance to customers across 15 product lines.
You will also be expected to process insurance policies adhering to compliance standards and GDPR, process customer payments, and achieve weekly, monthly targets and satisfy KPIs.
Requirements include an APA Qualification with the Insurance Institute of Ireland, although experience in a fast-paced environment is desirable but not essential.
Job Responsibilities:- Provide exceptional customer service to Campion customers.
- Handle Motor, Household, and Van Insurance Policies
- Liaise with insurance companies on customer queries and instructions.
- Offer expert guidance to customers across 15 product lines.
- Processing Insurance policies adhering to compliance standards and GDPR.
- Processing customer payments.
- Taking high level of customer calls mainly inbound, outbound occasionally
- Achieve weekly, monthly targets and satisfy KPI's.
- Ability to work independently and as part of a team.
- Goal-oriented and target-driven.
- Excellent product knowledge.
- Strong verbal and written communication skills.
- Exceptional organizational skills and attention to detail.
- Professional appearance and attitude.
- APA Qualification with the Insurance Institute of Ireland.
- Experience in fast paced environment desirable but not essential.
