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Luxury Accommodation Lead

3 weeks ago

Cork, Cork, Ireland beBeeLeadership Full time €45,000 - €55,000
Accommodation Manager Job Description

This role involves leading and coordinating the efficient operation of the Accommodation department to ensure high standards of guest care and comfort are delivered.

The successful candidate will be responsible for managing budgets, forecasts, and operating costs within the accommodation department, as well as ensuring procedures, SOPs, and systems are in place across the department.

The Accommodation Manager will also be expected to manage the team, conduct daily inspections, coordinate work schedules, and establish routine plans to maintain the highest standards of cleanliness in all guest bedrooms and public areas.

Responsibilities:

  • To co-ordinate the efficient running of the Accommodation department, ensuring guest care and comfort are delivered
  • Manage budgets, forecasts and operating costs within the accommodation department
  • Manage the team ensuring standards are in place
  • Ensure Procedures, SOPs, and Systems are in place across the Accommodation department
  • Conduct daily inspections and co-ordinate work schedules in all areas
  • Ensure assignments carried out by employees are completed and that a thorough handover is completed each shift
  • To ensure effective running of laundry and valet areas, and all linen is sufficiently stocked
  • To establish & maintain the highest standards of cleanliness in all guest bedrooms and public areas front and heart of house
  • To establish routine plans so that all furniture, fittings, carpets and coverings are maintained to a high standard
  • To implement and adhere to stock control procedures in your department in particular concerning linen, cleaning materials, and toilet requisites

As an Accommodation Manager at this world-class resort, you will have the opportunity to develop your leadership skills and contribute to delivering exceptional guest experiences. If you are looking for a challenging and rewarding role that allows you to make a real impact, please consider this opportunity.

Requirements:

  • Previous experience in managing a hotel Accommodation department
  • Working knowledge of Opera cloud PMS or equivalent
  • Excellent Customer Service and Communication Skills and the ability to influence change
  • Previous experience with KPIs, budgets, forecasting
  • Extensive experience in managing a high-performance team including staff training, knowledge and skills, grooming, customer service and room etiquette
  • Experience with report writing, e-mailing, compiling rosters and training plans, basic payroll administration, Labour Cost Management and ordering
  • Strong leadership skills to effectively manage and motivate the team to achieve a high level of performance and customer service
  • Excellent Interpersonal skills
  • Fluent English
  • Excellent Grooming and Presentation
  • 3rd level Hospitality Diploma or equivalent (desirable but not essential)

What We Offer:

  • Opportunities for career development and advancement
  • A dynamic and supportive work environment
  • A competitive salary and benefits package
  • Ongoing training and education opportunities
  • A chance to work with a talented team of professionals

How to Apply: