Dedicated Guest Ambassador

4 days ago


Dublin, Dublin City, Ireland beBeeCustomerService Full time €35,000 - €40,000
Front Desk Professional

The Front Desk Professional will be responsible for ensuring all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay. They will anticipate guests' needs whenever possible and enhance quality service and guest satisfaction.

Main Responsibilities:
  • Efficiently manage the check-in and check-out processes.
  • Provide exceptional customer service by anticipating guests' needs.
  • Perform various tasks and duties as outlined in the Standard Operation and Performance Manuals.
Key Requirements:
  • At least one year of experience working at the front desk of a similar hotel with a 4 or 5-star rating.
  • Prior experience with an Opera system is preferred.
  • Strong customer service skills are essential.
  • Excellent communication, interpersonal, and organizational skills are required.
  • Fluency in English is necessary.
Benefits:

The successful candidate will have opportunities to develop their skills and knowledge in a dynamic environment. They will be part of a team that values quality service and guest satisfaction.



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