Technical Support Specialist

2 days ago


Belfast, Ireland beBeeSkills Full time €35,000 - €45,000
Digital Services Technician

This role involves delivering high-quality technical services to support the smooth operation of our organisation.

Key Responsibilities:
  • Print and finish in-house materials, including discussing user requirements and providing advice on options to meet needs.
  • Create documents and graphics for reproduction using software applications like Adobe Acrobat and Microsoft Office.
  • Maintain multifunctional devices and ensure they are stocked with necessary supplies.
  • Extract information from weekly till rolls and prepare copying figures for internal billing purposes.
  • Process orders for company publications and provide guidance on equipment selection and use.
  • Provide demonstrations and training sessions on digital camera and equipment usage.
  • Receive and escalate service requests as a point of contact for the IT helpdesk facility.
Requirements:
  • GCSE English or Maths Grade C or above or equivalent qualification.
  • Good IT skills, particularly in Microsoft packages.
  • At least 6 months printing experience using MFDs and scanning experience using MFDs.
  • Good organisational skills.


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