Regional Business Leader

1 day ago

Dublin, Dublin City, Ireland beBeeCustomerSuccess Full time €80,000 - €120,000
Job Summary

You will be leading a team of professionals in shaping the future of travel. As a leader, you will hold regular one-on-ones with team members to assess their performance and provide guidance for growth and success.

Main Responsibilities:
- Analyze business data to forecast projections based on trends and opportunities
- Develop pipeline and territory coverage plans to achieve quarterly sales targets
- Manage team Key Performance Indicators (KPIs)
- Facilitate training for enhanced communication, persuasion, and objection handling skills
- Evaluate team member business plans and provide feedback to improve pipeline building
- Ensure all team members meet or exceed activity standards
- Directly manage partner concerns and provide resolutions
- Help prioritize issues with Support, Development, and Product teams for resolution
- Provide timely feedback to senior management regarding partner performance and product insights
- Collaborate with operational and administrative teams to improve day-to-day practices and operational tools
- Demonstrate strong knowledge of products, e-commerce pipelining, monetization, and optimization processes
- Organize team participation in industry-related events
- Lead special projects as needed
- Develop high-potential team members into future leaders

Requirements:
- Bachelor's degree in a related field or equivalent professional experience
- Proficient in English, with a strong preference for fluency in German, French, Spanish, or Italian
- 6+ years of Customer Success, Account Management, Client Services, or B2B sales experience
- 3+ years of managing Account Management or Customer Success teams with eCommerce or B2B products
- Proficient in Microsoft Office, SalesForce, and Tableau
- Knowledge of the vacation rental and hospitality industry is a plus
- Ability to provide guidance and coaching to team members
- Experience in creating 'win-win' situations and mentoring team members on relationship management skills
- Strong analytical skills with ability to track KPIs and goals using data analysis
- Ability to develop in-depth customer success expertise across the entire organization
- Experience in translating changes and improvement opportunities into clear tasks

About Us:
We are committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability, or age.

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