Member Experience Lead Position

Job title: Member Experience Lead (Maternity cover commencing 28th October 2025) Reporting to: Head of Member Experience Business unit: Member Experience Closing date for applications:9pm, 28th September 2025 Applications to include CV and cover letter Purpose of role The Member Experience Lead is responsible for driving a culture of outstanding member...

OverviewJob title: Member Experience Lead (Maternity cover commencing 28 October 2025)Reporting to: Head of Member ExperienceBusiness unit: Member ExperiencePurpose of role: The Member Experience Lead is responsible for driving a culture of outstanding member experience, developing new and existing relationships, and providing a high level of service. This...

OverviewJob title: Member Experience Lead (Maternity cover commencing 28th October 2025)Reporting to: Head of Member ExperienceBusiness unit: Member ExperiencePurpose of the roleThe Member Experience Lead is responsible for driving a culture of outstanding member experience, developing relationships and providing a high level of service. This role ensures...

Job Overview:">This is a leadership role that involves driving store sales performance and maximising customer satisfaction.">Key Responsibilities:">Lead the store team to achieve financial targets and deliver excellent customer serviceRepresent the brand in the local market, identifying opportunities to increase footfall and attract new customersBe present...

Job title: Member Experience Lead (Maternity cover commencing 28th October 2025) Reporting to: Head of Member Experience Business unit: Member Experience Closing date for applications:9pm, 28th September 2025 Applications to include CV and cover letter Purpose of role The Member Experience Lead is responsible for driving a culture of outstanding member...

Transform your career with this senior role, focusing on delivering exceptional member experiences and fostering long-term relationships.About the JobThis key position plays a pivotal part in driving business success by leveraging customer engagement channels and promoting active membership participation.Main Responsibilities:Develop annual plans for...

Job OverviewThe Member Experience Lead plays a pivotal role in driving a culture of exceptional member experience, fostering meaningful relationships and delivering superior service.This position ensures that every interaction across the member journey is engaging, efficient and effective, resulting in heightened member satisfaction and loyalty.

Job DescriptionThis is a role that focuses on delivering exceptional member experiences in both frontline and back-office environments.The ideal candidate will have a strong track record of excellent customer service, with experience in a financial or customer-facing environment being an advantage.The successful applicant will play a vital role in delivering...

Job Title: Member Services CoordinatorDescription:We are seeking a proactive and organised individual to deliver exceptional customer service to our members.This role involves being the first point of contact for members, handling applications, updates and queries in a timely and efficient manner.The successful candidate will be responsible for maintaining...

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