Senior AI Researcher

We are seeking a skilled Senior Applied Scientist to join our team and contribute to the development of groundbreaking AI/ML solutions.

The ideal candidate will have hands-on experience working with the latest NLP models, including BERT, SentenceBert and LLMs like GPT, Gemini, Llama families of models, etc. and be able to apply data labeling and document understanding, machine learning across NLP, computer vision and multi-modal techniques, offline and online evaluation techniques, and more.

This is an individual contributor role reporting to the Manager, Applied Science.

• Work together with your Applied Science team to perform model development, research, testing and evaluation of existing and emerging NLP/ML/DL methods and models (incl. open source and licensed LLMs) that could be effectively applied to the contract domain
• Be knowledgeable in and be able to apply the latest architectures and technologies to NLP tasks such as Named Entity Recognition, Content extractions, Search and Question Answering, Query intent detection and action formulation, Document layout understanding, and others
• Develop an understanding of the technologies, methods and the architecture within our product development, and of the entire software development end-to-end process as well as the product code and release management process will be essential
• Understand, assist and improve the existing model training, evaluation and online inferencing process, define online metrics and design user feedback loop for our AI/ML features
• Work closely with the engineering partners to deploy models into production, build scalable AI systems, monitor and improve performance metrics
• Work closely with Product Management to translate user scenarios and product requirements into robust, customer-agnostic machine learning solutions, participate in design and planning discussions to make sure we can deliver high quality AI/ML features on time

• 8+ years of related experience with a Bachelor's degree; or 6+ years related experience with a Master's degree; or a PhD with 3+ years experience; or equivalent experience
• Experience in designing, developing, deploying and monitoring machine learning and deep learning solutions
• Hands-on experience working with the latest NLP models like BERT, SentenceBert and LLMs like GPT, Gemini, Llama families of models, etc.
• Experience programming in Python, PyTorch or TensorFlow, spaCy, scikit-learn, or equivalent machine learning framework
• Bachelor's degree in computer science, Physics, statistics, applied mathematics or an equivalent computational field

• Demonstrated experience developing and deploying large scale NLP and deep learning based models in production
• Extensive experience in data collection, cleaning, sampling, and processing large, diverse structured or unstructured datasets.
• Familiarity with RAG and LLM agentic approaches is a plus
• Experience in Computer Vision techniques, especially in document layout analysis, OCR, and familiarity with vision transformer based models is a plus
• Experience in multilingual LLM pretraining or fine-tuning work is a plus
• Strong desire to stay ahead of industry trends technologies with a commitment to continuous learning

We offer a dynamic and inclusive work environment where you can grow and develop your skills. You'll be part of a collaborative team that values diversity and promotes innovation.

We prioritize employee well-being and provide access to comprehensive benefits, flexible work arrangements and opportunities for professional growth.

We're a company committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.

We value equality, honesty, and integrity in all aspects of our business.