AI Expert

1 week ago

Dublin, Dublin City, Ireland beBeeData Full time €60,000 - €80,000

AI Data Specialist

We are seeking a detail-oriented professional to join our global team as an AI Specialist. If you have an interest in Artificial Intelligence, we encourage you to apply.

Your Key Responsibilities:

  • Investigate and resolve reported issues (inquiries via ticketing system) such as requests for account support or potentially abusive content.
  • Enforce clients' Terms of Use by carefully monitoring reports of abuse on the site.
  • Become knowledgeable about clients' products and community standards.
  • Utilize market-specific knowledge and insights to find scalable solutions to improve the support of our community of users.
  • Gather, analyze, and utilize relevant data to develop ways to enhance the overall user experience.
  • Recognize trends and patterns and escalate issues outside company policy to the global team.
  • Identify inefficiencies in workflows and suggest solutions.

Required Skills & Qualifications:

  • Strong personal resilience with the ability to operate in a pressured and fast-paced environment.
  • Strong interpersonal skills, verbal, and written communication skills, and most importantly - empathy.
  • High adaptability and positive approach to challenges.
  • Ability to make decisions, prioritize, solve problems, and work as part of a team.
  • Effective Time management & Prioritization skills.
  • Ability to consistently hit KPIs on time.

Language Skills:

  • Fluent in Ukrainian on the near-native level (C1-C2) in oral and written communication, with in-depth understanding of culture and social trends in the region.
  • Advanced level of English (C1).

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