
Global Trade Operations Manager
1 week ago
Job Title
">The Global Compliance Lead position is a critical role that requires ensuring the successful delivery of outsourced services. The ideal candidate will manage teams and people, engage with clients, and oversee process and project management.
Main Responsibilities
- Act as the primary point of contact for the client, providing expert advice on customs compliance, classification, valuation, and documentation requirements.
- Evaluate and ensure compliance with all relevant customs regulations, tariffs, and trade agreements.
- Develop efficient processes to manage shipments against appropriate timelines and expectations.
- Monitor changes in customs regulations and industry trends, updating internal policies and procedures accordingly.
- Conduct regular audits and reviews to identify areas for improvement and ensure adherence to compliance standards.
- Collaborate with internal departments to streamline processes and resolve issues effectively.
- Maintain strong relationships with internal and external partners and stakeholders.
- Provide training and guidance to team members to enhance their knowledge and skills in customs brokerage operations.
- Assess team workload and identify opportunities for automation and productivity improvements.
Requirements
- University degree in a business-related discipline, such as law, commercial, engineering, or economics.
- In-depth knowledge of export/import laws and regulations, with experience working in various geographies.
- Significant years of experience in customs/global trade (export, customs, and/or trade compliance); technology and manufacturing/BPO experience preferred.
- Operational experience in export/import operations and risk management.
- Experience managing people across different geographies.
- Strong project management skills and technological savviness.
- Excellent interpersonal and communication skills, able to operate effectively with people at all levels of the organization.
- Able to work independently, motivated, proactive attitude, with a passion for learning and creative problem-solving.
- Proven service delivery and client stakeholder management skills and experience.
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