Hotel Dining Services Supervisor

4 days ago


Dublin, Dublin City, Ireland The Shelbourne Hotel Full time

The Shelbourne Hotel is looking for a skilled Hotel Dining Services Supervisor to join our team.

Key Responsibilities
  • Supervising Room Service Team: Ensure that all staff are trained to provide excellent service and adhere to Marriott Operating Standards.
  • Coordinating with Kitchen: Coordinate with the kitchen for smooth service.
  • Maintaining Set Up: Ensures the set up of the mini bar is standardized by room type and responsible for the administration of all consumed mini bar items.
  • Handling Complaints: Informs the manager or supervisor of all customer complaints and makes appropriate efforts to correct the problem.
Requirements
  • Education/Certification: Certificate in HACCP
  • Skills and Knowledge: Good communication skills (verbal, listening, writing) and fluency in English, flexible approach to work, good time management and organisational skills.


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