Training Development Professional

2 days ago


Dublin, Dublin City, Ireland Wallace Myers International Full time

**Job Overview**

We are seeking a highly skilled Training Development Professional to join our team at Wallace Myers International Recruitment Agency.

This exciting opportunity is pivotal in enhancing the customer service experience across our client's luxury hospitality and retail groups.

The successful candidate will be responsible for developing and delivering innovative training programs, fostering a culture of continuous learning and development.

Key Responsibilities:

  • Learning Plan Development: Create and communicate a comprehensive learning plan that meets the needs of the business and frontline team members.
  • Interactive Content Creation: Develop engaging training materials, including graphics, animations, videos, and live demonstrations.
  • Program Delivery: Design and deliver training modules and programs tailored to business needs.
  • SOP Design: Collaborate with stakeholders to design and deliver Standard Operating Procedures (SOPs) across all areas of their stores.
  • Compliance Training: Ensure 100% compliance with mandatory training, such as Health & Safety and Business Conduct Policy.

**Requirements:**

  • Operational experience: 2-3 years' experience creating and delivering training using blended methodology, including digital, virtual, and in-person.
  • Ideal technical skills: proficiency with eLearning software, Learning Management Systems, and other training tools.


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