Store Operations Director

2 days ago

Limerick, Limerick, Ireland beBeeManager Full time €45,000 - €60,000
Job Profile

The Store Manager will be accountable for the day-to-day operations and performance of the store, encompassing sales, team management, customer experience, security, health & safety, stock and resources management to achieve agreed objectives.

Key Responsibilities:
  • Health and Safety: Ensure that all colleagues are aware of and adhere to established safety protocols. Foster a culture that prioritizes safety and strives to continually improve site safety performance metrics.
  • Team Management & Development: Lead and develop your team's capabilities in line with our Core Values. Ensure that team members are fully trained, competent, and developed in their role.
  • Sales: Exceed store targets and Key Performance Indicators (KPIs). Monitor and analyse sales performance for each department against budget and capitalise on opportunities to sell our range of merchandise.
  • Customer Service: Demonstrate our commitment to excellence in customer experience. Set standards for customer queries and point of sale duties to exceed customer expectations.
  • Administration: Oversight and management of finances, wage costs, budgets, and systems administration. Ensure compliance with company policies, procedures, and legislative requirements.
Requirements:
  • Exceptional interpersonal & communication skills with a proven ability to build and maintain strong working relationships with customers, colleagues, and stakeholders.
  • Demonstrated ability to lead people and obtain results through team work, motivation, and real employee engagement.
  • Strong business acumen, customer focus, and commercially astute.
  • Demonstrable initiative with a solutions-oriented mindset.
  • Ability to monitor and analyse sales performance for each department versus budget.
  • Be prepared to work in a dynamic and fast-paced environment.

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