
Experience Account Manager
6 days ago
Job Title: Client Growth Manager
This is a newly created role that will report into the Operations Director and will work for a team of 4, with two direct reports.
The successful candidate will play a pivotal role within the Client Excellence team, leading strategic client relationships and overseeing the delivery of large-scale experiential and event marketing campaigns for some of the agency's most prestigious clients including well-known multinational and consumer brands.
Key Responsibilities:
- Develop and execute strategies to drive account growth through proactive opportunity spotting and cross-functional collaboration.
- BUILD trusted relationships with senior stakeholders, acting as a key point of contact and advisor.
- Drive revenue growth by identifying and capitalizing on new business opportunities.
- Manage and mentor a small, high-performing team, fostering a culture of creativity, accountability, and excellence.
- Earnest seamless campaign delivery, from concept through to execution, in collaboration with internal teams including creative, strategy, and production.
- Take ownership of accounts, reporting, and profitability.
- Stay up-to-date on industry trends, emerging technologies, and competitor activity to offer innovative solutions to clients.
- Represent the agency in new business pitches and contribute to strategic planning.
- Attend occasional evening or weekend events as part of campaign activation.
About You:
- Minimum 8 years experience in account management within experiential, events, or related marketing fields.
- Proven experience in managing senior client relationships and delivering commercial growth.
- A strategic thinker with strong commercial and creative instincts.
- Demonstrated leadership ability, with experience managing and developing teams.
- Exceptional communication and presentation skills.
- Comfortable working in a fast-paced, collaborative environment with tight deadlines.
- Solid understanding of budgets, financial tracking, and ROI analysis.
- Passionate about delivering outstanding live brand experiences.
- Culturally aware with a good grasp of the Irish events and brand activation landscape.
- Degree in a related field (Marketing, Communications, Business) is advantageous.
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