Strategic Logistics Expert

4 days ago

Dublin, Dublin City, Ireland beBeeLogistics Full time €60,000 - €80,000
Customer Service and Logistics Specialist

Job Description:

We are seeking a highly skilled Customer Service and Logistics Specialist to join our Supply Chain team. This individual will be responsible for the efficient movement and tracking of finished goods within our internal network, as well as serving as the primary point of contact for external partners.

Key Responsibilities:

  • Manage and reconcile finished goods inventory across all third-party logistics facilities, ensuring accuracy and alignment with system records.
  • Oversee freight management, including coordination of shipments, documentation handling, and compliance with international logistics requirements.
  • Act as the primary point of contact for external partners, managing first-line escalations and resolving service issues promptly.
  • Lead new market logistics setup, ensuring smooth onboarding of supply chain operations, distribution flows, and customer service processes.
  • Monitor and report on key customer service and logistics KPIs, including OTIF (On-Time In-Full), demand coverage, and speed to market.
  • Own the inventory management process for finished goods across international markets, ensuring availability to meet demand while minimizing excess stock.

Required Skills and Qualifications:

The ideal candidate will have a strong understanding of global logistics processes, including freight coordination, inventory control, and cost management. They will also have experience with ERP and logistics management systems, such as QAD or o9. Additionally, they will have excellent analytical and problem-solving skills, with the ability to analyze and report on key logistics KPIs.

Benefits:

As a key member of our Supply Chain team, you will work closely with cross-functional teams to optimize cost and service performance. You will also drive continuous improvement initiatives to enhance customer experience, streamline logistics operations, and support service excellence.

What We Offer:

A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

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