Expert Logistics Professional

6 days ago

Dublin, Dublin City, Ireland beBeeCustomer Full time €72,000 - €96,000
Logistics Customer Service Manager

Cultivate exceptional customer experiences across logistics touchpoints, driving performance and exceeding expectations.


Prioritizing Relationships:

Foster strong bonds with internal teams and external partners, guaranteeing seamless collaboration and value delivery.


Emotional Intelligence & Management:

Lead with empathy and resilience, effectively managing emotional dynamics and nurturing a culture of trust and accountability.


Project & Change Management:

Drove continuous improvement and led strategic projects enhancing service, reducing costs, and improving compliance through process optimization and technology implementation.


Budget Oversight & Contract Management:

Managed operational budgets and 3PL contracts, ensuring efficient resource allocation and adherence to SLAs.


Regulatory Compliance & Safety:

Championed health and safety standards, ensuring full compliance with regulatory requirements.


Knowledge Leadership:

Served as a subject matter expert, demonstrating in-depth knowledge of institutional processes and procedures to support team growth and operational excellence.


Key Requirements:
  • Degree or equivalent experience in Supply Chain, Logistics, or related field
  • 5+ years in logistics management, preferably in FMCG or drinks industry
  • Proven experience in contract management, project leadership, and collaborator engagement
  • Strong emotional intelligence and people management skills
  • Familiarity with SAP and Diageo systems
  • Deep understanding of the retail logistics landscape
  • Ability to adapt communication style across diverse collaborators
  • Resilience and maturity in handling high-pressure situations
  • Strategic mindset with hands-on problem-solving approach
  • Trusted leadership presence and passion for continuous improvement

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