Restaurant Team Leader

2 weeks ago

Ballina, Mayo County, Ireland beBeeCustomer Full time €35,000 - €45,000
Job Title:

Duty Manager

Job Description:

We are currently seeking a Duty Manager to lead the efficient running and ongoing development of our busy Restaurant/Bar. The position requires a keen eye for detail to consistently deliver a high standard of service to our valued existing customers and visitors.

Key Responsibilities:
  • Take responsibility for day-to-day operations of the restaurant and bar.
  • Prepare staff rosters and submit weekly timesheet working hours for payroll.
  • Provide leadership that promotes a friendly and welcoming atmosphere for staff and customers.
  • Deliver first-class customer service where customer concerns are dealt with effectively.
  • Maximise training and development opportunities for the staff team and ensure compliance with company procedures.
  • Maintain compliance with health, safety, and welfare regulations.
  • Proactively take opportunities for upselling and securing new business opportunities.
  • Assist with the coordination and execution of functions.
  • Order stock and ensure effective stock rotation within the restaurant.
  • Work collaboratively with the kitchen team to provide an efficient and cost-effective guest dining experience.
Requirements:
  • Hospitality experience in different settings showing progression to supervisory/management level.
  • Minimum of 2 years hands-on work experience in Supervisory role in a busy bar/restaurant environment.
  • Relevant hospitality industry qualification ideally coupled with Health & Safety related certification preferred.
  • Hands on experience of rostering, cash management, waste management, and purchasing.
  • Proven experience of handling customer queries/complaints and delivering first-class customer service.
  • Excellent communication and leadership skills.
  • Strong organisational skills and attention to detail.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficiency in Microsoft Office and on-line reservation software.
Benefits:

This is a challenging yet rewarding role offering great career advancement opportunities. We are looking for a motivated individual who is passionate about providing excellent customer service.

Others:

The successful candidate will have the opportunity to work with a talented team in a dynamic and fast-paced environment.

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