
Restaurant Operations Director
3 days ago
Restaurant Leadership Role
The objective of this role is to oversee the front of house operations, managing reservations, seating, and dining experiences. It involves handling guest concerns, special requests, monitoring feedback, and resolving complaints in a timely manner.
This position requires a candidate with 3-5 years of experience in restaurant management, preferably in luxury or fine dining settings. The ideal individual will oversee kitchen teams, recruit, train, and develop staff members. Daily briefings and regular training sessions on service etiquette, menu knowledge, and up-selling techniques are also key responsibilities.
In addition, the Restaurant Manager must manage labour costs, scheduling, payroll, inventory, ordering, and cost control of front of house supplies. They will lead the implementation of new menu items and promotions, ensuring seamless execution.
Key skills for success include:
- Excellent communication and leadership abilities
- Strong problem-solving and conflict resolution skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of hospitality industry trends and best practices
- Experience with labor laws and regulations
- Strategic thinking and planning
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